Shipping and returns
Faery Beads offers free standard shipping Australia-wide. Items are typically posted within two business days after the purchase was made. Orders will be sent via Australia Post regular mail service. There are also delivery method options at the checkout if you would like your order to be posted via Registered or Express Post. As a bonus, purchases over $70 will receive Free Registered postage automatically, and orders over $100 will get Free Express Post shipping.
Returns and refunds policy
Faery Beads will offer you a refund if your item arrives to you broken or damaged. Please closely inspect your items after receiving them in the mail and contact me straight away if there is an issue. Note that I will not be able to provide a refund if you delay informing me about your damaged order. Message me and I will work out an arrangement that suits all.
Sorry but Faery Beads does not accept ‘change of mind’ returns. Please choose your items carefully and read descriptions on sizing closely.
Faery Beads can offer you to repair your item (if that is possible) if it gets broken at additional cost. Repair price will be negotiated individually.
If you have any further questions regarding our refunds policy, please do not hesitate to contact me.
I hope that you will be happy with your order and purchasing experience.